Refund and Return Policy

Refund & Return Policy for Linda & Chloé
Last updated: October 2026

We want you to love what you ordered. If something is not right, here is exactly how it works, no fine print.

1. Your 30-day return window

You can request a return within 30 days of delivery.
Items must be unworn, unused and in their original packaging.

2. Who pays for return shipping

If your item arrived damaged or faulty, or we sent you the wrong item, we cover the return shipping. That one is on us.
If it simply is not right for you, the fit, the color, or you changed your mind, return shipping is at your own cost. We recommend a tracked service.

Our fulfillment center is located in the Netherlands, so returns are shipped there:
Duo Koeriers
Attn: Linda & Chloé
Sluisweg 200
5237 MZ 's-Hertogenbosch
Netherlands

3. How to start a return

Email us at info@linda-chloe.com with your order number and the reason for your return. We will reply with return instructions.
Photos are only needed if the item arrived damaged or if you received the wrong item.

4. Refunds

Once your return arrives and has been checked, we will email you.
Approved refunds go back to your original payment method.
Please allow 5-10 business days for your bank to process it.

5. Exchanges

Our stock is limited and sizes can sell out, so we cannot always guarantee an exchange. If the item you want is unavailable, we will refund you instead.

6. Damaged or incorrect items

Let us know within 7 days of delivery and we will make it right.

7. Questions

📩 info@linda-chloe.com, we reply every day.